Introduction

BoldHause Studio ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform and website located at boldhausestudio.com.

By accessing or using BoldHause Studio, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

Information We Collect

We collect the following types of information:

• Personal Information: Name and email address, collected through Clerk authentication when you create an account.
• Payment Information: Payment details are processed securely by Stripe. BoldHause Studio never stores your full credit card numbers or bank account information.
• Brand Session Inputs: Text, briefs, and creative inputs you enter into our AI-powered chat and brand-building tools.
• Usage Data: Information about how you interact with the platform, including pages visited, features used, and session duration.
• Cookies and Tracking Technologies: We use cookies and similar technologies for authentication, analytics, and to improve your experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the BoldHause Studio platform
• To process payments and manage subscriptions
• To authenticate your identity and secure your account
• To generate brand strategy, copy, and creative guidance via AI
• To communicate with you about your account, updates, and promotional offers
• To analyze usage patterns and improve our services
• To comply with legal obligations

BoldHause Studio uses artificial intelligence provided by Anthropic (Claude) to generate brand strategy, copy, and guidance based on information you provide. Your inputs are processed by Anthropic's API and are subject to Anthropic's Privacy Policy at anthropic.com/privacy. We do not use your brand session data to train AI models. You retain all rights to the brand outputs generated during your sessions.

How We Share Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our platform:

• Stripe — for payment processing
• Clerk — for authentication and identity management
• Anthropic (Claude) — for AI processing of brand session inputs
• Beehiiv — for email marketing and newsletter delivery
• Cal.com — for session booking and scheduling
• Supabase — for database hosting and storage

These providers are contractually obligated to protect your data and may only use it for the specific services they provide to us.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Brand session data is retained to support your ongoing projects and memory features. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at the email address provided below.

Children's Privacy

BoldHause Studio is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [your business email]

BoldHause Studio · Alabama, United States